Membership Agreement
1. Parties and Acceptance
This Membership Agreement ("Agreement") is entered into between Sentcroft Private Limited ("SentCroft," "Company," "we," "us," "our") and the individual or, where applicable, the organization on whose behalf an individual applies ("Member," "you," "your"), governing your participation in the SentCroft network as an Associate, Member, or Patron (each, a "Tier"). By submitting a Membership Application, making payment, or accepting an invitation to join, you agree to this Agreement, which supplements and should be read together with our Terms of Use, Privacy Policy, Cookie Policy, and Refund Policy.
2. Nature of Membership
SentCroft is a by-invitation and by-application network; submission of an application does not guarantee acceptance. We may accept, decline, or place an application on a waitlist at our discretion, taking into account factors including professional background, seniority, sector, and the composition of the network at the relevant time. Membership is personal to the named individual and is not transferable to another person, except with our prior written consent.
3. Membership Tiers, Fees, and Benefits
3.1 Tiers. SentCroft currently offers four annual Tiers: Observer, Associate, Member, and Patron. The fee for each Tier, and the specific benefits it carries (which may include discounted delegate passes, the full report and whitepaper archive, executive briefings, concierge introduction requests, Interview eligibility, and complimentary delegate passes), are as published on sentcroft.com at the time of your application. We may update these fees and benefits from time to time for future terms, with notice to existing Members before their next renewal, as set out in Section 12.
3.2 Benefits are not guarantees of outcome. Concierge introductions, Interview eligibility, and similar relationship-facilitation benefits are efforts-based: SentCroft will make reasonable efforts to facilitate the stated number of introductions or opportunities, but does not guarantee that any introduction will result in a meeting, business relationship, media placement, or any particular outcome.
3.3 Fees, taxes, and payment. Fees are stated and charged in USD via Stripe, exclusive of any taxes, duties, or bank charges applicable in your jurisdiction, which are your responsibility unless stated otherwise. Membership fees are non-refundable; renewal terms are set out in our Refund Policy.
4. Term and Renewal
Membership is for an initial term of twelve (12) months from the date your application is accepted and payment (if any) is received, and does not automatically renew unless you separately opt in to automatic renewal. Where you have opted in, we will notify you in advance of each renewal charge, and you may cancel future renewals at any time before the renewal date takes effect.
5. Code of Conduct
As a condition of membership, you agree to:
- engage with the SentCroft network, its members, staff, speakers, and events professionally, honestly, and respectfully;
- provide accurate information about your identity, title, and organization, and promptly notify us of any material change;
- use any concierge introduction, member directory access, or member-only content solely for legitimate professional purposes, and not to build a competing network, resell access, or solicit other members for an unrelated commercial purpose without their consent;
- comply with the confidentiality expectations in Section 6 for any closed-door briefing, roundtable, or member-only session you attend.
We may suspend or terminate your membership, without refund of any portion of the annual fee, if we reasonably determine you have breached this Code of Conduct, our Terms of Use, or brought the network into disrepute.
6. Confidentiality of Closed-Door Sessions
Certain SentCroft briefings, roundtables, and Patron/Member-only sessions are conducted on a closed-door basis. Unless we state otherwise for a specific session, such sessions operate under the Chatham House Rule: you are free to use information received, but neither the identity nor the affiliation of the speaker(s) or other participant(s) may be revealed, whether in speech, writing, publication, or on social or professional media, without the express permission of the individual(s) concerned. This obligation survives the termination of your membership.
7. Intellectual Property
Reports, whitepapers, briefing materials, and other content made available to you as a membership benefit are licensed, not sold, to you for your own internal professional use. You may not redistribute, republish, or commercially exploit such content, in whole or in part, without our prior written consent, except for reasonable internal sharing within your own organization.
8. No Professional Advice
Nothing provided through your membership, including reports, briefings, introductions, or interviews, constitutes legal, financial, regulatory, security, or other professional advice. You remain solely responsible for any decision made in reliance on content or connections obtained through SentCroft, and should seek independent advice where appropriate.
9. Termination
9.1 By you. You may resign your membership at any time by notifying us at legal@sentcroft.com; membership fees are non-refundable, as set out in our Refund Policy.
9.2 By us. We may suspend or terminate your membership immediately upon notice if you breach this Agreement, our Terms of Use, or the Code of Conduct in Section 5, or if we reasonably believe continuing your membership would harm the network, other members, or SentCroft's reputation. We may also decline to renew your membership at the end of a term without cause, on reasonable notice.
9.3 Effect of termination. Upon termination for any reason, your right to use membership benefits ceases immediately, and Sections 6 (Confidentiality), 7 (Intellectual Property), 8 (No Professional Advice), 10 (Limitation of Liability), and 11 (Governing Law) survive.
10. Limitation of Liability
To the maximum extent permitted by applicable law, our aggregate liability to you under this Agreement, however arising, shall not exceed the membership fee paid by you for the then-current annual term. We shall not be liable for indirect, incidental, special, or consequential damages, or loss of business opportunity, arising from your membership, to the same extent and subject to the same exceptions set out in Section 10 of our Terms of Use.
11. Governing Law and Dispute Resolution
This Agreement is governed by the laws of India. Any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts located at the Company's registered office in India, save that we may seek urgent injunctive relief in any competent court to protect our confidential information or intellectual property.
12. Changes to This Agreement
We may update this Agreement from time to time, with reasonable advance notice to existing Members (such as by email) before changes take effect for their next renewal. Continued membership after the effective date of an update constitutes acceptance of the revised Agreement.
13. Entire Agreement
This Agreement, together with the Terms of Use, Privacy Policy, Cookie Policy, and Refund Policy, constitutes the entire agreement between you and SentCroft regarding your membership, and supersedes any prior understanding on the subject.
14. Contact
Questions about this Agreement, or requests to resign or modify your membership, can be sent to legal@sentcroft.com.